Suzuki Grand Vitara II
(manual/automatic) 2.0 L

1. What age do I have to be to rent a car in Costa Rica?
   Drivers must have a minimum of 21 years of age to rent a car, however to qualify for the optional full coverage insurance, they must have a minimum of 25 years of age.
2. What if my traveling partner wants to drive as well?
   Are there costs or requisites? Unlike many other rental agencies, we do not charge for an additional driver, however they must be a minimum of 21 years of age and have a valid driver's license and passport upon arrival. Each additional driver after that is subject to an additional fee.
3. Can I pay cash upon arrival?
   No, only credit card payments are accepted for car rentals.
4. What types of Credit Cards are accepted?
   The balance needs to be paid with Visa, MasterCard, or American Express, sorry, no Discover Cards for car rentals.
5. How do I pick up my car?
   If you are arriving early to Costa Rica, you may have the time to pick up your car from the airport via the free shuttle to our office where we can send you along your way to your final destination. If you arrive in the afternoon, we strongly suggest you get a SHUTTLE to your hotel and get a good night sleep. We will meet you at your hotel in the morning with the car when you are well rested and ready for adventure.
6. What kind of Insurance is required?
   In Costa Rica, basic insurance is required to operate a vehicle and is regulated by the National Insurance Government Agency. The cost of basic coverage is between $10-$18 per day, depending on the vehicle type. Full Coverage Insurance is available at an additional daily fee, please review the insurance policy at INSURANCE INFORMATION
7. Do you provide good detailed maps?
   Yes, the roadmaps we provide are very detailed, unfortunately the road signs are not . If this is your first time visiting Costa Rica or you plan on exploring more than one city, we strongly recommend renting the GPS for $10 per day. If you have your own GPS, you can bring it at no cost; just ensure to download the current Costa Rica map prior to arrival as the highways here are a constant work in progress.
8. What other additional options can your company provide?
   1. Phone rental with unlimited national calling
   2. GPS navigational device
   3. Wireless Internet Adapter
   4. Assistance for people with disabilities
   5. Car seats
   6. Luggage/surf racks (Please specify any needs in the special requests section of the order form)

Costa Rica Car Rental Insurance Information
Basic Insurance
Obligatory Insurance. This insurance has a deductible according to the category of car you rent. It covers collision, roll over and damages to third parties and property (C.D.W). In case of damages to third parties, the Instituto Nacional de Seguros indicates that the deductible amount as stipulated in the clauses is calculated in 20 % of the total damages caused to other people's property.

Supplemental Insurance with Zero Deductible
Supplemental Insurance with zero deductible. This insurance has an additional cost of US $12.00 for any compact and 4x4 car of 5 passengers and USD $15.00 for Toyota Prado, Mitsubishi Montero of 7 and Microbus, besides the obligatory insurance. This only applies to reservations made with a minimum rental period of three days or longer and a minimum age of 25

Restrictions on Supplemental Insurance with Zero Deductible

1. Loss of keys, tools, detachable radio front panel.
2. Accidents or damages caused to the car due to careless driving, traffic infractions, driving under the influence of alcohol or other drugs, along areas inaccessible to cars (rivers, beaches, swamps, or similar places); the car being driven by someone who is not authorized under the Rental - Contract terms; it does not cover assistance or travel expenses in case of damaged tires, lost keys, discharged batteries for leaving the lights on, car change in case of accident, towing or rescue expenses.
3. Leaving the car in unsafe conditions, in lonely places that facilitate car THEFT.
4. ZERO DEDUCTIBLE does not cover 20% of damages caused to other people's property in case the customer has an at-fault accident.

Third Party Property Damage Insurance.
This insurance has a cost of $ 7.00 per day and exempts the renter or authorized driver from paying the 20% deductible for damages caused to other peoples' properties when having collisions.

Additionally, this insurance covers medical expenses to authorized driver and companions in our rented vehicle for an amount of ¢6,000,000.00 Colones when passengers get injured by an accident while in transit. Medical attention will be provided at medical facilities of the National Insurance Institute or in a different facility it designates.

This insurance does not cover when driving under the influence of alcohol or drugs or when the vehicle is driven by unauthorized drivers others than shown on the leasing contract.

Credit Card Insurance.
Auto Rental CDW Programs offered by major card issuers are accepted in Mapache Rent a Car. The amount of insurance coverage has to be mentioned.

Costa Rica Car Rental Terms & Conditions

Age
Minimum age of 21 and present a valid driver's license and passport.

Mileage
FREE mileage applies to rentals over one day.

Gas
The car must be dropped off with the same amount of gas specified in the contract, otherwise any fuel shortage shall be charged.

Payment Methods

1. For car rental: credit card.
2. Other charges will be reflected on your rental contract.

Deposits
Credit card required (American Express, Visa, Master Card), to make the mandatory deposit and to rent a car.

Extra Hours
A minimum rental period of 24 hours is required for all rentals, with a 60-minutes grace period.
-If the renter is one hour late, an extra $20 will be charged. After this hour, a full-day fee will be charged

General Conditions

1. Daily rate applies from 1 to 6 day rental.
2. Weekly rate applies to rentals exceeding 7 days.
3. The daily rate is the amount paid for each 24 hour period.
4. All prepaid reservations are non-refound.
5. All vehicles are restricted for use within the boundaries of Costa Rica.
6. Valid passport and driver's license are required for rental.

1. What age do I have to be to rent a car in Costa Rica?
   Drivers must have a minimum of 21 years of age to rent a car, however to qualify for the optional full coverage insurance, they must have a minimum of 25 years of age.
2. What if my traveling partner wants to drive as well?
   Are there costs or requisites? Unlike many other rental agencies, we do not charge for an additional driver, however they must be a minimum of 21 years of age and have a valid driver's license and passport upon arrival. Each additional driver after that is subject to an additional fee.
3. Can I pay cash upon arrival?
   No, only credit card payments are accepted for car rentals.
4. What types of Credit Cards are accepted?
   The balance needs to be paid with Visa, MasterCard, or American Express, sorry, no Discover Cards for car rentals.
5. How do I pick up my car?
   If you are arriving early to Costa Rica, you may have the time to pick up your car from the airport via the free shuttle to our office where we can send you along your way to your final destination. If you arrive in the afternoon, we strongly suggest you get a SHUTTLE to your hotel and get a good night sleep. We will meet you at your hotel in the morning with the car when you are well rested and ready for adventure.
6. What kind of Insurance is required?
   In Costa Rica, basic insurance is required to operate a vehicle and is regulated by the National Insurance Government Agency. The cost of basic coverage is between $10-$18 per day, depending on the vehicle type. Full Coverage Insurance is available at an additional daily fee, please review the insurance policy at INSURANCE INFORMATION
7. Do you provide good detailed maps?
   Yes, the roadmaps we provide are very detailed, unfortunately the road signs are not . If this is your first time visiting Costa Rica or you plan on exploring more than one city, we strongly recommend renting the GPS for $10 per day. If you have your own GPS, you can bring it at no cost; just ensure to download the current Costa Rica map prior to arrival as the highways here are a constant work in progress.
8. What other additional options can your company provide?
   1. Phone rental with unlimited national calling
   2. GPS navigational device
   3. Wireless Internet Adapter
   4. Assistance for people with disabilities
   5. Car seats
   6. Luggage/surf racks (Please specify any needs in the special requests section of the order form)

Costa Rica Car Rental Insurance Information
Basic Insurance
Obligatory Insurance. This insurance has a deductible according to the category of car you rent. It covers collision, roll over and damages to third parties and property (C.D.W). In case of damages to third parties, the Instituto Nacional de Seguros indicates that the deductible amount as stipulated in the clauses is calculated in 20 % of the total damages caused to other people's property.

Supplemental Insurance with Zero Deductible
Supplemental Insurance with zero deductible. This insurance has an additional cost of US $12.00 for any compact and 4x4 car of 5 passengers and USD $15.00 for Toyota Prado, Mitsubishi Montero of 7 and Microbus, besides the obligatory insurance. This only applies to reservations made with a minimum rental period of three days or longer and a minimum age of 25

Restrictions on Supplemental Insurance with Zero Deductible

1. Loss of keys, tools, detachable radio front panel.
2. Accidents or damages caused to the car due to careless driving, traffic infractions, driving under the influence of alcohol or other drugs, along areas inaccessible to cars (rivers, beaches, swamps, or similar places); the car being driven by someone who is not authorized under the Rental - Contract terms; it does not cover assistance or travel expenses in case of damaged tires, lost keys, discharged batteries for leaving the lights on, car change in case of accident, towing or rescue expenses.
3. Leaving the car in unsafe conditions, in lonely places that facilitate car THEFT.
4. ZERO DEDUCTIBLE does not cover 20% of damages caused to other people's property in case the customer has an at-fault accident.

Third Party Property Damage Insurance.
This insurance has a cost of $ 7.00 per day and exempts the renter or authorized driver from paying the 20% deductible for damages caused to other peoples' properties when having collisions.

Additionally, this insurance covers medical expenses to authorized driver and companions in our rented vehicle for an amount of ¢6,000,000.00 Colones when passengers get injured by an accident while in transit. Medical attention will be provided at medical facilities of the National Insurance Institute or in a different facility it designates.

This insurance does not cover when driving under the influence of alcohol or drugs or when the vehicle is driven by unauthorized drivers others than shown on the leasing contract.

Credit Card Insurance.
Auto Rental CDW Programs offered by major card issuers are accepted in Mapache Rent a Car. The amount of insurance coverage has to be mentioned.

Costa Rica Car Rental Terms & Conditions

Age
Minimum age of 21 and present a valid driver's license and passport.

Mileage
FREE mileage applies to rentals over one day.

Gas
The car must be dropped off with the same amount of gas specified in the contract, otherwise any fuel shortage shall be charged.

Payment Methods

1. For car rental: credit card.
2. Other charges will be reflected on your rental contract.

Deposits
Credit card required (American Express, Visa, Master Card), to make the mandatory deposit and to rent a car.

Extra Hours
A minimum rental period of 24 hours is required for all rentals, with a 60-minutes grace period.
-If the renter is one hour late, an extra $20 will be charged. After this hour, a full-day fee will be charged

General Conditions

1. Daily rate applies from 1 to 6 day rental.
2. Weekly rate applies to rentals exceeding 7 days.
3. The daily rate is the amount paid for each 24 hour period.
4. All prepaid reservations are non-refound.
5. All vehicles are restricted for use within the boundaries of Costa Rica.
6. Valid passport and driver's license are required for rental.